Others simply suffer from poorly documented processes or procedures. Or an absence of that documentation.
Some have vital knowledge fragmented across a number of key staff members, but that knowledge is not documented anywhere, leaving the organisation very exposed should they lose key people for any reason.
All this results in inefficient or ineffective operations. There is often duplication of effort; or worse - important things gets overlooked because staff aren’t clear on roles and responsibilities.
At a time of rapid growth or when establishing a new area of business, it’s hard for those directly involved to get the time they need to develop processes and procedures, and effectively communicate them to their team.
Skillful brings you extensive experience in business analysis and capability development within the public sector and compliance, enforcement, investigative and intelligence agencies.
Our team has held national management roles in business analysis and managed multi-million-dollar strategic change projects.
Skillful works internationally conducting independent reviews of:
organisational performance;
business capability;
adherence to legislative requirements; and
alignment with international good practice.
We have successfully recommended and designed capability improvements to business processes, structures, staffing, training and technology for a range of clients internationally.
Skillful works collaboratively with you, coupling our international experience with your knowledge of your own business. We assist you develop processes, policies, people and skills which deliver enduring capability.
